Nosila Crafts is a trading name of Mac Uaid Enterprises Limited (“we”, “us”, “our”). By using this website and placing orders, you agree to the following Terms & Conditions. Please read them carefully.
1. ABOUT US
Nosila Crafts is operated by:
Mac Uaid Enterprises Limited
Suite 11165, 26/27 Upper Pembroke Street, Dublin 2, D02 X361, Ireland
Registered in Ireland: Company No. 795388
VAT No: IE4469750CH
Trading as: Nosila Crafts
Contact: Via website contact form or email.
2. USE OF THIS WEBSITE
By accessing or using this website, you agree to be bound by these Terms & Conditions and all notices or policies displayed on the site. We may update or amend these Terms at any time. Continued use of the website after changes indicates acceptance. We may change or remove parts of the website without liability.
3. FORMATION OF CONTRACT
A contract is formed only when your order has been accepted, processed, and dispatched. An order confirmation email does not constitute acceptance. By placing an order, you confirm that you are legally capable of entering a binding contract, that your information is accurate, and that you are not using any unauthorised identity or payment method.
4. PRICES & PAYMENT
All prices include VAT where applicable. Prices may change at any time. Payment must be made in full at checkout. We reserve the right to refuse any order.
5. SHIPPING POLICY
Delivery options and fees are shown during checkout. Delivery times are estimates only and not guaranteed.
We offer the following delivery methods (where available):
- Standard An Post tracked delivery (usually 1–2 working days)
- Express An Post delivery (next working day where possible, order before the stated cut-off time)
- Parcel locker delivery (delivered to the customer’s chosen An Post locker)
- Local pickup or collection
Risk passes to the customer once the parcel is delivered or collected by the courier.
Mac Uaid Enterprises Limited is not liable for:
- Delays caused by courier services
- Loss, damage, or delay after dispatch
- Issues arising from incorrect addresses provided by the customer
- Delivery disruptions due to weather, strikes, or events beyond our control
Customers are responsible for ensuring correct delivery details at checkout.
6. CANCELLATION RIGHTS (14-DAY COOLING-OFF PERIOD)
Under Irish and EU consumer law, you have the right to cancel your order within 14 days of receiving the goods.
To cancel, you must notify us in writing.
You must return the goods within 14 days of cancellation.
Refunds will be made to the original payment method once returned goods are received and inspected.
7. RETURNS & REFUNDS POLICY
We accept returns within 14 days of delivery if:
- Items are unused
- Items are unopened and in original packaging
- Items have not been washed, altered, damaged, or tampered with
Return is approved in writing beforehand
The following cannot be returned for hygiene reasons unless faulty:
- Opened or used soaps
- Opened scrubs or body butters
- Any product where the seal has been broken
- Any personalised or custom items
Return postage costs are the responsibility of the customer unless the product is faulty or incorrect.
We reserve the right to refuse returns that do not meet the above conditions.
If an item arrives damaged or faulty, you must notify us within 48 hours with photographs.
We will offer a refund, replacement, or repair in accordance with Irish consumer law.
8. PRODUCT DISCLAIMER
All our products are handmade in small batches. Variations in colour, texture, scent, or appearance may occur and are normal.
Customers must check ingredients for allergies or sensitivities before use.
By purchasing, you acknowledge the following:
- Our products are for external use only.
- We are not liable for allergic reactions, skin sensitivities, or misuse.
- You must discontinue use immediately if irritation occurs.
- You are responsible for reading product descriptions and ingredient lists prior to use.
- Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Mac Uaid Enterprises Limited shall not be liable for injury or damage resulting from improper use, failure to follow instructions, or use contrary to product guidance.
9. WEBSITE ACCURACY
We aim to ensure information on this website is accurate, however errors may occur. We make no representations or warranties regarding the accuracy or completeness of website content.
It is your responsibility to ensure your device is protected from viruses or harmful technologies.
10. LIMITATION OF LIABILITY
Nothing in these Terms affects your statutory rights under Irish consumer law.
To the fullest extent permitted by law, Mac Uaid Enterprises Limited is not liable for:
- Indirect or consequential losses
- Loss of profits, business, or goodwill
- Delays or failures caused by third-party delivery services
- Any damage arising from use or misuse of products
- Claims arising from allergic reactions or sensitivities
Our total liability shall not exceed the amount paid for the product in question.
11. CUSTOMER ACCOUNTS
You are responsible for your login details and all activity under your account.
12. SEVERABILITY
If any provision is found unlawful, void, or unenforceable, it shall be severed and the remaining provisions will remain valid.
13. GOVERNING LAW
These Terms & Conditions are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
14. COMPANY INFORMATION
Mac Uaid Enterprises Limited
Suite 11165, 26/27 Upper Pembroke Street, Dublin 2, D02 X361, Ireland
Company No. 795388
VAT No. IE4469750CH
Trading as: Nosila Crafts